Our Shutters are manufactured to the highest possible standards using high quality materials and will be defect free in materials and workmanship, therefore we offer a 25 year warranty (10 years on Aluminium & Basswood) to the original purchaser on the Shutters craftmanship and installation.

This warranty does not imply automatic replacement for any product. The Company (Hoda Pty Ltd t/as Global Shutters NSW) reserves the right to repair or replace any product at its discretion. At no time shall the Company be liable or responsible for any incidental or consequential damages for any direct or indirect damage, loss, cost, expense or fee.

What is not covered: This warranty does not include any conditions or damages caused during or resulting from accidents, misuse, abuse, misapplication or exposure to fire, flood, improper maintenance, disassembly, removal & reassembly, failure to follow correct use, general care and acts of God. This warranty also does not cover any servicing costs incurred for minor installation adjustments, minor repairs or replacements or conditions characteristic to the product caused by wear & tear.
Moisture damage: (Basswood Timber) Whilst we warrant our products against warping, cracking, shrinking, splitting or twisting under normal indoor circumstances the repeated exposure to moisture by being close to sinks, showers, open windows, broken windows and air conditioning vents will void the warranty. In extreme cases hardware may rust & panels may no longer operate properly due to expansion or misalignment from swelling.